We're on the look-out for a Jr. Software Support Executive!

Location: Singapore (on-site)

About Us: We are a dynamic and innovative company seeking looking for a passionate Junior Software Support Executive to join our team in Singapore. Our company is dedicated to delivering cutting-edge solutions and creating an environment where creativity and collaboration thrive.
 

Responsibilities:

• Respond to customer inquiries and provide technical support to clients via phone, email, or chat.

• Guide customers through step-by-step solutions to resolve technical problems.

• Document and track customer interactions and issues.

• Assist in completing user acceptance test and set-up of new projects. 

• Collaborate with cross-functional teams to resolve issues raised by customers.​

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Requirements:

• Diploma or higher in Information Technology, Business Administration or a related field.

  • Fresh graduates are welcomed to apply.​

• Excellent communication and interpersonal skills. 

• Ability to work independently and in a team environment.

• Excellent problem-solving skills and attention to detail.

• Excellent spoken and written English.

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Good to Have:

• Familiarity with ERP Softwares / Accounting Softwares is an added advantage.

• Familiarity with performing user acceptance test is an added advantage.

• Ability to understand and converse comfortably in mandarin.

• 2 years of relevant experience (fresh graduates are still welcomed to apply).

Benefits:

• Competitive salary and performance bonuses.

• Opportunities for professional growth and development.

• Collaborative and inclusive work environment.

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How to Apply:

Interested candidates are invited to send their resume and a cover letter outlining their relevant experience and why they are a good fit for this role in the submission form. 

Join us and be a part of a team that values innovation, creativity, and excellence!